Who we are

We are T&T Trading Company Limited .Our website address is: https://tttrading.com.vn

We are authorzied distributor of Orange Pi boards. Our local website: https://orangepi.vn and our website for foreign customers: https://orangepi.net

T&T Trading Company Limited (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website (https://orangepi.net) or use our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, payment information, and order details.
  • Account Information: Login credentials if you create an account with us.
  • Communication Data: Any correspondence you send to us, including inquiries and support requests.
  • Technical Data: IP address, browser type, operating system, and other information collected through cookies and similar technologies.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders.
  • Communicate with you about your orders or inquiries.
  • Send marketing emails, with your explicit consent.
  • Improve our website and customer service.
  • Comply with legal obligations and respond to lawful requests.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather analytics. Cookies may include:

  • Necessary Cookies: Essential for the operation of our website.
  • Performance Cookies: Help us understand how visitors use our site.
  • Targeting/Advertising Cookies: Used to deliver personalized ads.

You can manage your cookie preferences or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

4. Legal Basis for Processing

We process your personal data based on:

  • Your consent (e.g., subscribing to newsletters).
  • The necessity of performing a contract (e.g., fulfilling orders).
  • Compliance with legal obligations.
  • Legitimate interests (e.g., improving services and preventing fraud).

5. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Service Providers: Third parties that help us process payments, deliver products, or analyze website performance.
  • Legal Authorities: We may disclose your information to local law enforcement, local regulatory authorities, or other governmental bodies when required by Vietnam law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restriction of processing.
  • Objection: Object to processing based on legitimate interests.
  • Data Portability: Request transfer of your data to another service provider.
  • Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at hello@orangepi.net.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

9. International Transfers

Your information may be transferred and stored outside your country of residence, including countries that may not offer the same level of data protection as your home country. We ensure that such transfers comply with GDPR by implementing appropriate safeguards.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites.

11. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: hello@orangepi.net
Phone: +84923449899 (Whatsapp or Telegram)